Mass Tort & Class Action Communications Revisited: Scott Hardy, a tech industry veteran and founder of Top Class Actions – a website that serves as a “stock exchange” for mass torts and class actions – speaks with host Richard Levick about how over 13 years, Top Class Actions has increased claim levels from single digits to as high as 50% while simultaneously providing companies that are defendants in these cases to communicate effectively with customers that are also plaintiffs. Since the plaintiffs bar uses the site effectively to identify plaintiffs, defendants often misunderstand that this is an opportunity to retain customer loyalty after a bad experience. Listen here
