Aviation

An airplane disaster can jeopardize an airline’s financial status, threaten its safety reputation, and resonate throughout the airline industry, affecting thousands: business and leisure travelers, airport and airline officials, ground crews, and union officials, not to mention evolving policy at Homeland Security, the FAA, NTSB, and the TSA.

But a full-service aviation communications team is about much more than disasters. It’s also about helping clients handle adverse regulatory safety reports while new planes are still in the shed. It’s about customer relations when multiple flights are cancelled and passengers are stranded en masse, or when assaults are launched on companies’ business practices. It’s about security policy in an age of terrorism. And it’s about how airlines prove their value in financial markets throughout the world. 

The Levick Aviation team is a first responder whenever tragedy strikes. Equally important, our work also begins long before takeoff – with crisis communications plans that can be immediately implemented as needed, online and off,  to address urgent concerns at every level, from the runway to Wall Street.

Case Studies

Airline Brand

Southwest Airlines has partnered with Levick to manage crises as they arise, be they aircraft accidents, flight disruptions, or FAA issues. For example, a crisis communications strategy was developed to address the airline’s payment of federal fines for alleged maintenance violations.

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Fatal Crash

When a Sikorsky s76 helicopter operated by Copterline of Finland crashed into the Baltic Sea – killing all 14 aboard, including two Americans – Copterline suspected a design defect.

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