Photo Alt Text

Communication Tools

Ten Family Crisis Lessons

Bellow is a list of how marriage and family provide so much of our crisis communications training/lessons:

  1. Tell the truth.
  2. If you make a mistake, apologize immediately.
  3. Be sincere in your apology.
  4. If you are explaining you’re losing. Explanations drown out the apology.
  5. Really fix the problem.
  6. Blaming the other person does not score you any points.
  7. Ignoring the problem does not mean it goes away.
  8. You are always being watched, especially when you are not at your best.
  9. Crisis abhors a vacuum. If you don’t fill the void with leadership, someone else will.
  10. Listen to your mother. If you can’t justify to your mother what you are doing, don’t do it.

Press Member?

Related Sub Topic

Can Becoming a "Thoughtleader" Give You an Edge? Attempts to Quantif

Article Link   Gadgetfield June 24, 2008   Can Becoming a “Thoughtleader” Give You an Edge? Attempts... read more

Law Firms Ramp Up Their Media Outreach

Article Link   Financial Services Law360 June 19, 2008   For many years the idea of having a public... read more

1900 M Street, NW    Washington, DC 20036    P 202.973.1300    F 202.973.1301
About Levick |  Practice Areas |  Case Studies |  Speaking |  Resources |  News |  Careers |  Blog
Privacy Statement      Disclaimer      Site Map