Crisis
Crises can come from any direction – partnership defections, disgruntled clients, internal power struggles, and the increased number of civil malpractice suits.
Professional service firms are delicately balanced entities under the best circumstances.
A crisis ignored for too long or poorly handled can undermine the whole edifice.
Now is the time for leaders…for crisis managers trained before an actual crisis occurs to build goodwill with the media and to respond immediately if a problem does arise.