A study conducted in the United Kingdom and released this summer by the global risk management and security firm Control Risks provided some interesting insights for communications managers around the globe. The study found that – among other things – a majority of those surveyed have heard people talking in public about sensitive business information, left a thumb drive lying on a desk, read proprietary information on public transportation, and engaged in a host of other ... Read More

Last weekend, Richard Levick gave a speech before hundreds of bloggers at the BlogWorld Conference in Las Vegas. He focused on how the blogosphere has forever changed the crisis communicators’ craft and what we all must do to adapt to an evolving new media landscape. For those of you that couldn’t make it to Vegas, I offer an example of what happened there not necessarily staying there. Richard gave an interview with Blog Talk Radio shortly ... Read More

With Melamine – the toxin at the root of last year’s pet food adulteration – back in the news, the retailers and manufacturers that will be forced to deal with just the latest China-related product safety scare should take a page from a crisis playbook classic. This week marks the 26th anniversary of the Tylenol tampering crisis. To this day, the famous 1982 incident is presented as the successful case study in how corporations should handle ... Read More

While John McCain may think that Andrew Cuomo would be a fine choice for the next SEC Chairman, the fiery and politically-astute Democratic Attorney General of New York State has no intention of waiting on election returns to get involved in one of the most significant financial crises of our lifetime. Last week, the Wall Street Journal reported that Mr. Cuomo has begun a “wide ranging investigation into short selling in the financial market.” In the ... Read More

Everyone seems to be talking these days about the death of newspapers. In fact, much of the discussion has been detailed right here in Bulletproof’s corner of cyberspace. But, while the newspaper business may be in trouble, it is dangerous to assume that newspapers themselves are history. It all depends on how one chooses to define the word “newspaper.” If you mean that bundle of cheap newsprint that gets thrown on your lawn every morning, kiss it ... Read More

With the grandeur and pageantry of the Beijing Games in the rearview mirror, observers are once again fearing it’s back to business as usual in China. The U.S. State Department is blasting the nation’s lack of progress on human rights and environmental issues are once again in the news. Perhaps most disturbing for consumers, yet another product safety crisis of epic proportions is shaking the world’s confidence in China’s products. The news that four infants have ... Read More